The Importance of a Daily Routine for a Hotel General Manager

The Importance of a Daily Routine for a Hotel General Manager

By Bodh Raj Lamsal

19 May 2015

In the fast-paced world of hospitality, the role of a Hotel General Manager is both demanding and rewarding. As the captain of the ship, a GM is responsible for steering the entire operation toward success while ensuring guest satisfaction and team morale remain high. To achieve this, establishing a well-structured daily routine is crucial. A solid routine not only enhances productivity but also fosters a balanced lifestyle that can lead to personal and professional growth.

Why a Daily Routine Matters

A daily routine provides a framework for managing time effectively, prioritizing tasks, and ensuring that every day is maximized to its fullest potential. For a General Manager, having a set schedule can help maintain focus amid the myriad of responsibilities, from overseeing operations to connecting with staff and guests. It allows for proactive problem-solving and strategic planning, ultimately leading to a more efficient and harmonious workplace.

Moreover, a consistent routine promotes self-discipline, which is essential in the hospitality industry. It encourages accountability and helps GMs stay on track with their goals, ensuring they are not merely reacting to challenges but actively working towards their vision for the hotel.

My Daily Routine: A Blueprint for Success

Here's a glimpse into my daily routine, designed to keep me centered, motivated, and ready to lead my team effectively:

5:00 AM - Morning Wake Up and Bath

I start my day early, taking time for personal hygiene to feel refreshed and energized.

5:30 AM - Meditation

I dedicate 15 minutes to meditation, allowing myself to center my thoughts and prepare mentally for the day ahead.

5:45 AM - Morning Walk

A brisk morning walk helps clear my mind, boosts my mood, and sets a positive tone for the day.

6:30 AM - Yoga

I engage in yoga to enhance my physical health, flexibility, and inner peace. This practice helps me manage stress effectively.

7:00 AM - Plan for the Day to Be a Human

I take a moment to reflect on my values and intentions for the day. Being a good leader starts with being a good human.

7:30 AM - Study a Book/Listen to Motivation

I invest time in personal development, either through reading or listening to motivational content, fueling my passion and drive.

8:30 AM - Ready for Office

By this time, I am prepared, both physically and mentally, to take on the challenges of the day.

9:00 AM - Reach at Office and Round the Property & Breakfast

I arrive at the office, take a quick tour of the property, and enjoy breakfast to fuel my energy for the day.

10:00 AM - Plan for Day to Give 100%

I set my goals for the day, ensuring I am committed to giving my best in every task.

10:30 AM - Attend Daily Meeting

Communication is key, so I actively participate in daily meetings to align with my team.

11:00 AM - Front Office Evaluation

I focus on the front office, seeking ways to enhance operations and guest experiences.

11:30 AM - Restaurant Oversight

Next, I check in on the restaurant to ensure service quality and guest satisfaction.

11:45 AM - Kitchen Review

I spend time in the kitchen to evaluate production and maintain culinary excellence.

12:00 PM - Housekeeping Check

Understanding the importance of cleanliness, I review housekeeping operations to ensure high standards are met.

12:30 PM - Email Management

I dedicate time to replying to emails and addressing client concerns, maintaining effective communication.

2:00 PM - Lunch with News

During lunch, I stay informed by listening to the news, balancing nourishment with knowledge.

2:30 PM - Maintenance Monitoring

I oversee maintenance efforts to ensure that all systems are running smoothly and efficiently.

3:00 PM - Sales and Marketing Review

Strategizing for future growth, I dedicate time to sales and marketing initiatives.

4:00 PM - Garden Enhancement

I believe in creating a welcoming atmosphere, so I spend time improving the garden areas.

4:30 PM - Security and Staff Welfare

I prioritize the well-being of my staff and the safety of our property, checking in on security protocols.

5:00 PM - Administrative Duties

I allocate time for administrative tasks, ensuring everything is in order for smooth operations.

5:30 PM - Property Rounds

Another round of the property helps me stay connected with staff and guests.

6:00 PM - Kitchen and Restaurant Evaluation

I conduct an evaluation of the kitchen and restaurant operations to maintain high standards.

6:30 PM - Front Office Evaluation

A final review of the front office ensures we are meeting our guests' expectations.

6:45 PM - Sales and Marketing by Mail

I follow up on sales and marketing strategies through emails to potential clients.

7:30 PM - Reply Pending Emails

I clear my inbox, ensuring all communications are addressed.

8:00 PM - Evaluate the Day & Good Night Office

As the day winds down, I reflect on the day’s successes and challenges before heading home.

9:00 PM - Bath

A relaxing bath helps me unwind and refresh.

9:30 PM - Dinner

I enjoy dinner, often sharing the day’s experiences with family or friends.

10:30 PM - Good Night

I close the day with gratitude and prepare for another fulfilling day ahead.

Conclusion

In the hospitality industry, our daily routines can set the tone for our effectiveness and success as leaders. By establishing a structured approach to each day, we cultivate discipline, foster productivity, and ensure that we are fully present for our teams and guests. A good daily routine is not merely a schedule; it is a roadmap to achieving our personal and professional goals.

Let us embrace the power of routine, understanding that every small task contributes to the greater mission of providing exceptional service and creating unforgettable experiences. Together, we can lead with purpose and passion in the world of hospitality.

Bodh Raj Lamsal

General Manager, Hospitality Industry

19 May 2015

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